18 May 2022

Provision of actions to extend the availability and improve the quality of debt-advice services for European households

Willem Pieter De Groen / Beatriz Pozo / Inna Oliinyk / Roberto Musmeci / Silvia Tadi / Apostolos Thomadakis / Cosmina Amariei

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Debt-advice is a very effective tool to remedy over-indebtedness. The European Commission has decided to promote a project aimed at facilitating the delivery of debt-advice for European citizens, in particular in the countries where debt-advice is not very developed.  The actions put in place in this project are described in detail in the report and in the annexes listed below.

This report was produced under the Consumer Programme 2014-2020, under a service contract with the European Innovation Council and SMEs Executive Agency (EISMEA) acting under the mandate from the European Commission.

Annex 1. Funding of debt advice

Annex 2. Good practices in debt advice

Annex 6. Training handbook

Annex 7. Report about the impact of the trainings on the participants

Annex 8. Report with the feedback of participants concerning the quality and usefulness of the trainings