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07 Dec 2016

Study on the role of digitalisation and innovation

In creating a true single market for retail financial services and insurance

Sylvain Bouyon / Willem Pieter De Groen / Felice Simonelli / Andrea Renda / Karel Lannoo / Mattia Di Salvo / Cosmina Amariei / Marko Torkkeli / Dieter De Smet / JB McCarthy / Frederic Adam / Ciara Fitzgerald / Fergal Carton / Kay-Ti Tan / Jeremy Hayes / Stephen McCarthy

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This study focuses on the crossroads between digitalisation and direct cross-border activity. More specifically, it assesses whether and to what extent digitalisation can contribute to the creation of a true single market for retail financial services and non-life insurance. This research was carried out by a team of researchers from CEPS, headed by CEPS Research Fellow Sylvain Bouyon, in cooperation with the University College Cork (UCC) and the Luxembourg Institute of Science and Technology (LIST).

This study was prepared at the request of the Directorate-General for Financial Stability, Financial Services and Capital Markets Union of the European Commission, under the call FISMA/2015/075D. It is also available for free downloading on the Commission’s website and is republished by CEPS with the kind permission of the European Commission.

Series: CEPS researchers’ work published externally      No of pp: 260