01 Dec 2020

Social Innovation in the Temporary Agency Work Industry

Sara Baiocco / Willem Pieter De Groen / Zachary Kilhoffer / Karolien Lenaerts

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This study presents a selection of 15 social innovation practices, from the temporary agency work sector and beyond, for skills enhancement and training, working conditions and social protection. Implemented across nine countries across Europe, this geographical coverage allows consideration and comparison of different socioeconomic and institutional contexts in which social innovation takes place. Moreover, one practice is implemented worldwide and several others have this potential.

This report was commissioned jointly by the World Employment Confederation-Europe (WEC-Europe) and UNI Europa Temporary Agency Work in the framework of the European sectoral social dialogue on temporary agency work.

The research for this study was conducted in full independence by CEPS (Sara Baiocco, Willem Pieter de Groen, and Zachary Kilhoffer) and the Research Institute for Work and Society (HIVA) at KU Leuven (Karolien Lenaerts).