04 Apr 2012

Quality Assurance Indicators of Long-Term Care in European Countries

Roberto Dandi / Georgia Casanova

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This study reports on the quality indicators that were collected by the ANCIEN project partners in each country considered in Work Package 5 (Quality in Long-Term Care). The main contribution of this report is a classification of the quality assurance indicators in different European countries according to three dimensions: organisation type (indicators applied to formal institutional care – FIC, formal home-based care – FHBC, formal home nursing care – FHNC, and informal home care – IHC); quality dimensions (indicators about effectiveness, safety, patient value responsiveness, or coordination) and system dimensions (input, process, or outcome indicators). The countries that provided quality indicators, which are used at a national level or are recommended to be used at a local level by a national authority, are: Estonia, Finland, France, Germany, Hungary, Italy, Latvia, the Netherlands, Spain, Sweden and the United Kingdom. In total, we collected 390 quality indicators. Each quality indicator has been assigned to one or more options in each dimension.

Roberto Dandi is a researcher at Area Pubblica Amministrazione, Sanità e Non Profit at LUISS Business School, a Division of LUISS Guido Carli University in Rome. Georgia Casanova collaborates with the LUISS Business School.