Equipping populations with the skills to shape and secure their digital future

What skills are needed for the digital future? This important question drove the discussion at a workshop at the latest Internet Governance Forum (IGF) in Geneva, organised by CEPS in partnership with the International Chamber of Commerce Business Action to Support the Information Society (ICC BASIS), the Federation of Indian Chambers of Commerce and Industry and the Government of Mexico. This workshop produced three constructive takeaways:

  • Before launching any digital literacy programme, it is important to analyse the context in which digital skills are required. Needs differ across actors and communities, and the outcome of any digital literacy project is highly dependent on whether it would effectively address these needs.
  • Digital literacy is a broad concept, encompassing many facets. It is important to understand digital literacy as a holistic set of knowledge and skills that allows users and organisations to fully capture the potential of digital technology. This ranges from basic computing skills to knowledge of engineering, to cyber skills and from literacy in languages to awareness of the potential of technology.
  • Third, by working together with all stakeholders, the most effective solutions can be created, tailored to meet particular needs, drawing on the combined expertise from their respective angles.